Repositioning a Photo by dragging on the image fails completely, or creates a duplicate component depending on the browser.
Published October 21, 2016
Normally authors can drag a Photo component to a new position on a page by dragging any part of the component or image.
We have now observed dragging the Photo by the image and not the border will often fail, or in some browsers will actually produce a duplicate instance of the component.
We have forwarded this to Adobe.
As a workaround, and general best practice, when dragging to rearrange a Photo component on the page, first click the component and then drag from the border (or right click to use copy or cut and paste to avoid dragging altogether).
Dragging the actual photo in IE will add a second copy of the component to the page. Dragging the photo in other browsers will give feedback that implies it is working but not actually reposition the component.
NB. best practice is to ALWAYS drag a component by its border.
Requests submitted by the online forms will be triaged quickly by the UBCMS Help Desk.
Also, consult the documentation provided by Adobe Day, the vendor of the UBCMS software.
Please note that some of the vendor instructions may not apply and some features may not be available, as the UBCMS has been modified to suit the needs of the UB community.