Updated May 20, 2014
You've updated a file that was uploaded to the Digital Assets Manager (DAM), but the overwritten file does not yet appear on any sites that reference it. This is because the DAM server cache is only 'flushed,' or cleared, once per day.
Your updated file should appear the next day. (The cache is
normally flushed before 6 a.m.)
If you have a business critical need for an overwritten file to be published immediately, contact the UBCMS Help Desk.
Alternately, rename the file ('move'
the file to a new name), re-activate it, then move it back to
its original name, and re-activate it again. This will force the
UBCMS to flush the file from the cache and push out the new version
to your published site.
Requests submitted by the online forms will be triaged quickly by the UBCMS Help Desk.
Also, consult the
documentation provided by Adobe Day, the vendor of the
Please note that some of the vendor instructions may not
apply and some features may not be available, as the UBCMS has been
modified to suit the needs of the UB community.