Posted March 22, 2019
We have seen cases where a Photo Gallery does not load quickly or seems to never load. In this situation, the problem seems to be unreliability and poor response due to the file size of the images being displayed from the DAM. Extremely large images can be a problem, as well as lots of relatively large images.
We are considering makingc hanges to the Photo Gallery component, but in the mean time, we recommend images be sized below 1 MB if they may be used in a Photo Gallery.
Requests submitted by the online forms will be triaged quickly by the UBCMS Help Desk.
Expect UBCMS outages Wednesday mornings from 4:30 to 6:30 during routine updates.
Also, the footer links to documentation provided by our vendor, Adobe AEM. But please note that not all vendor instructions apply to our installation. Some features may not be available, as the UBCMS has been modified to suit the needs of our community.