Some assets in the the Digital Assets Manager (DAM) are now being converted into bundles, making them hard to link or see.
Published December 6, 2016
With the new AEM version 6.1, when some assets are uploaded into the the Digital Asset Manager (DAM), they are converted by the UBCMS into bundles of files, making to harder to link to them or even recognize them in the File Chooser.
In the Content Finder or the Digital Asset Manager console, the files will still be displayed 'normally' as you would see them on your desktop, but in the magnifying glass finder tool, they are displayed as these bundles.
Unfortunately this is now considered 'normal behavior' for the UBCMS. We have asked Adobe to make it more consistent, but authors should expect to see the bundling behavior for any files that have a series of natural segments, such as Powerpoint presentations (with multiple slides) and Adobe Acrobat files (with multiple distinct pages).
One workaround is to look for the parent 'folder' that represents the entire bundle of files, and link to that.
But the best workaround is to look for your file in the Content Finder, where the filenames are shown as you would see them on your desktop, and then drag and drop the asset into a File Download component. (Please note that we recommend you only link to DAM assets using the File Download component -- see this Known Issue.)
Requests submitted by the online forms will be triaged quickly by the UBCMS Help Desk.
Also, consult the documentation provided by Adobe Day, the vendor of the UBCMS software.
Please note that some of the vendor instructions may not apply and some features may not be available, as the UBCMS has been modified to suit the needs of the UB community.