Published July 17, 2014
Your links to a downloadable file (e.g. a PDF) are not showing up on your published site.
There may be several reasons for this unexpected behavior.
It is not possible to apply a shorter URL or redirect an existing URL to a file in the DAM. To get around this limitation, create a regular website page using the Redirect Template. Then input your file's location into the page's dialog box; e.g. /content/dam/www/eub/about_ub/UB-org-chart.pdf.
Requests submitted by the online forms will be triaged quickly by the UBCMS Help Desk.
Expect UBCMS outages Wednesday mornings from 4:30 to 6:30 during routine updates.
Also, consult the documentation provided by Adobe Day, the vendor of the UBCMS software.
Please note that some of the vendor instructions may not apply and some features may not be available, as the UBCMS has been modified to suit the needs of the UB community.