Posted January 11, 2019
Site managers can set their site to only show as https (SSL/secure) in Page Properties of their home page. However, in some cases, sites set as https can be opened as http, or even switch from https to http as visitors click through the site.
Normally when a site is set as 'secure', pages are routinely loaded as https instead of http by the servers. We have identified a server cache issue that interferes in this process, and http pages are incorrectly loaded. The issue does not prevent https from working and does not lead to error pages, but it also continues to allow access via http even when in https-only mode.
We are working on this issue, but until the problem is fixed, we suggest the following options:
Requests submitted by the online forms will be triaged quickly by the UBCMS Help Desk.
Expect UBCMS outages Wednesday mornings from 4:30 to 6:30 during routine updates.
Also, the footer links to documentation provided by our vendor, Adobe AEM. But please note that not all vendor instructions apply to our installation. Some features may not be available, as the UBCMS has been modified to suit the needs of our community.