Published March 21, 2012
Here are some common issues encountered with the Rich Text Editor.
When you copy multiple paragraphs of text from a Word document or a Web page and try to paste them into the UBCMS Rich Text Editor, only the first paragraph appears.
Mozilla Firefox 3.6x
The selected text is replaced by the complete clipboard contents.
Another workaround is to prepare your text in a plain text editor such as Microsoft Notepad, and add any text formatting after pasting it into the UBCMS Rich Text Editor.
Sometimes you might want to start with a series of numbered steps, but then want to have bulleted sub-items to the numbered list. For instance:
The Rich Text Editor will start renumbering from 1 after each set of bullets.
Indent the sub-items before applying your bullet.
Requests submitted by the online forms will be triaged quickly by the UBCMS Help Desk.
Expect UBCMS outages Wednesday mornings from 4:30 to 6:30 during routine updates.
Also, consult the documentation provided by Adobe Day, the vendor of the UBCMS software.
Please note that some of the vendor instructions may not apply and some features may not be available, as the UBCMS has been modified to suit the needs of the UB community.