Slate Causes Errors in External Embed

Posted October 26, 2018

The Issue

example of an embedded Slate form error

example of an embedded Slate form error

Some authors embedding Slate forms using an External Embed component report an error displayed at the bottom of the component in the author environment and below the form on live pages:

"There was an unexpected error contacting the server at null. This information may be temporarily unavailable.  (java.lang.IllegalArgumentException: id is null)"

Workaround

This error occurs because no Target Application URL has been provided. It is possible to add additional code using the 'Before HTML' or 'After HTML' wrapper boxes, but these are not the appropriate place to insert your main embed code.   

Please use an HTML Snippet component to insert 'embed code' to display content from external websites such as Slate.