Page loads without the Sidekick [Classic]

Reviewed May 4, 2021

This information refers to the Classic version of the UBCMS. Classic will be retired in May, 2022.

The Issue

Occasionally a page loads into Edit View in the Classic UBCMS interface, but without the Sidekick.

This can happen if you manually delete "editor.html/" from the page's URL in the browser location bar or if you previously worked on a Classic page without cf# in the URL, are working in Flex UI and then switch back to Classic to view or edit a page.

Workaround

To get the Sidekick back, put "cf#/" back into the URL in the browser location bar;

e.g. https://ubcms-author.buffalo.edu/content/www/cmshelp/help.html
becomes https://ubcms-author.buffalo.edu/cf#/content/www/cmshelp/help.html

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