Photo Galleries Do Not Load or Load Very Slowly [Classic/Flex UI]

Posted March 22, 2019

The Issue

We have seen cases where a Photo Gallery does not load quickly or seems to never load. In this situation, the problem seems to be unreliability and poor response due to the file size of the images being displayed from the DAM. Extremely large images can be a problem, as well as lots of relatively large images.  

Workaround

We are considering making changes to the Photo Gallery component, but meanwhile, we recommend images be sized below 1 MB if they might be used in a Photo Gallery.

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