University at Buffalo - The State University of New York
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UB Web Management

Transforming UB’s digital communications through process and tools

Request Help Using The UBCMS

We have many ways to help you in using the UBCMS to build your site.

We will normally respond within one business day.

Most questions are already answered in our wealth of documentation.  Before contacting us, please be sure you have:

If you can't find an answer to your question, please use the form below and we will get back to you with some advice.

Trouble using a component?

If a specific component is causing you trouble, use the Component Not Working as Expected form.

If the UBCMS is down or running extremely slow, or if this is a business-critical concern, please follow our Critical UBCMS Problem procedures.

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(e.g. Windows 7 or Mac OS X)
 
(e.g., IE 8.0, FireFox 10.0.2 or Safari 5.1.3)
 
Which site on the UBCMS are you working on?
 
 
 
 
 

Help us with our assessment and prioritization.

 
Help us to understand how this impacts your work.