These materials will help you learn:
- how to write new Web content or revise existing content for optimal results
 
This material is intended for:  
- senior staff assigned to analyze customer needs
 - staff assigned to manage the website in each department
 - staff who will be creating new content for the Web
 
You’ll benefit by learning:
- how to use the content strategy you have developed to inform your writing for the website
 - how writing for the Web is different from other forms of writing
 - tips for writing effectively for the Web
 - guidelines for writing page titles, headings and labels for search engine optimization
 - optimizing the visual appearance of your website
 - writing content that can be shared by other UB websites
 
 After reviewing these materials you will be able to:
- apply your business case and mental models of your customers to create effective Web content
 - write content that makes it easy for users to find what they’re looking for
 - improve the ranking of your website in search engines
 - create content that can be easily used by other UB departments