Using Data to Drive Change: SAP Site Transformation AND Understanding how DCT Help Desk works (2/11/2016)

Solutions Group Date: February 11, 2016

Presenters:  Doug McCallum, Rebecca Bernstein, Hugh Jarvis and Damian Dolce

Handout: Using Data to Drive Change: SAP Site Transformation AND Understanding how DCT Help Desk works
Video: Using Data to Drive Change: SAP Site Transformation AND Understanding how DCT Help Desk works

Index:

  • [1:53] Course Welcome and Introduction
  • [3:26] State of the Web – School of Architecture and Planning
  • [32:35] Understanding how DCT Help Desk works
  • [56:38] Course Closing