"Failed to Save Folder Properties" warning when setting an Assets folder to Orderable

Changing an Assets folder to 'orderable' generates an error ('Failed to save folder properties').

Reviewed June 3, 2022

The Issue

We have received a report that when setting an Assets folder to 'orderable' an error is displayed ('Failed to save folder properties') but the folder properties seem to have changed.

Assets folders must be set as 'orderable' to manually set the order of their content.

Zoom image: Example of Properties dialog box displayed when changing a folder to orderable. Example of Properties dialog box displayed when changing a folder to orderable.

Example of Properties dialog box displayed when changing a folder to orderable.

Zoom image: An error displays when changing a folder to orderable. An error displays when changing a folder to orderable.

An error displays when changing a folder to orderable.

Workaround

We will investigate further. The folder contents do seem to be orderable, despite the error, but if you encounter this error, or problems reordering Assets folder contents, let us know.

As a workaround, create a new folder and make it orderable during the creation process.

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