DCT Help Forms

Use our forms to request an orientation, consultation, administer your site, request features, or report problems.

Support over Winter Break

Dec. 21 through 31, the DCT Help Desk will support critical services as usual, but our turnaround for routine service requests will be constrained by staff availability. There will be no non-emergency coverage Dec. 25 or Jan. 1.

Getting Started with DCT

UBCMS Training

UBCMS Coaching and Advice

Advanced Features for Your Site

UBCMS Permissions

UB Calendar

Accessibility

Enterprise Websites (non-UBCMS)

Ideas for the UBCMS?

Didn't find what you are looking for?

Hours of Availability

Our business hours are Monday through Friday 8:30 to 5:00.

We will normally respond within one business day.

If this becomes more urgent, call 645-6969.

Help Us Help You: Try These First

These tips may help you to solve your problem, or at least confirm it is more wide-spread than just your browser.

  1. try a different browser
  2. try a private/incognito session
    (this sidesteps cache, history, and plugins)
  3. clear browser cache & history
  4. restart your browser
  5. try a colleague's computer

Most questions are already answered in our wealth of documentation.  Before contacting us, please be sure you have:

Consult the online tutorials and videos
Consult the known issues and workarounds