Problems affecting system-wide functionality or service (i.e. multiple pages/sites/users), such as:
If your problem is not listed above, but your website is badly compromised, use our Serious Problem form to fast track a solution.
If you are just having difficulty with a UBCMS feature, please follow our Non-Critical Technical Problem procedures.
Our business hours are Monday through Friday 8:30 to 5:00.
To report a critical problem outside those hours, complete this form and also call Network Operations at 645-3531 (but see their hours of operation).