Introduction and Preparation for the Digital Communications Transformation

With these materials you will learn:

• a new approach in communicating with our customers via the web

The material is intended for:   

• faculty and staff who will participate in the DCT for their department

You’ll benefit by learning:

• how the web has impacted the way UB does business
• challenges and opportunities we face regarding the transformation
• what to expect throughout the transformation process
• what qualities and skills are needed from members of the project team
• how to get web support

 After reviewing these materials you will be able to:

• prepare your department for this web transformation
• understand staffing, skills and roles needs for this transition